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Alert Workshop

5 February 2009

ESA/ESTEC
Noordwijk, The Netherlands


Aim of the Workshop
  • To present the result of the EAS survey and the agreed improvements.
  • To introduce the New EAS Tool to space Industries and ESA staff, its functionalities and benefits for participants, and to provide the knowledge required to operate the tool.
  • To share the experience gained in the last years at ESA, national agencies and at main prime contractors on Alert management and provide an opportunity for exchange of ideas on the field.
  • To invite national agencies and european industry to actively share a web based system to exchange knowledge on alerts.
What is an Alert?

An Alert is a report to provide a prompt warning concerning failures and problems that may affect more than one user, or may re-occur in other projects or circumstances, if no preventive actions are taken.

The Alert report describes the observed failure/problem, its cause, the actions to be taken to correct it and to prevent its recurrence, as well as comments from the manufacturer of the affected item.

Every participant shall take into account that ESA Alerts have to be:
  • correct
  • objective
  • limited to observed and proven facts
  • without opinions or speculations
About the ESA Alert System

The ESA Alert System (EAS) main goal is the prompt interchange of information on failures and problems of general concern among the participants to the system, with the involvement of the manufacturer of affected items. It covers failures and problems having negative impacts upon the performance of space systems, which are detected at any stage of the space system life cycle, starting from design, up to operations and ending at withdrawal from service.

The ESA Alert system covers failures and problems having negative impact upon the performance of space systems, which are detected at any stage of the space system life cycle, starting from design, up to operations and ending at withdrawal from service.

The ESA Alert system covers failures related to:
  • Electrical, Electronic and Electromechanical (EEE) parts
  • mechanical parts
  • pyrotechnic devices
  • materials
  • test equipment
  • software used by several users, including application software for modelling and analysis
  • equipment procured against a supplier's specification
  • CAM (Civil Aviation & Military) equipment
and problems encountered with:
  • safety
  • manufacturing processes
  • handling procedures
  • standard test methods
  • standard operational procedures
  • methods and tools used for software development and test
  • continuity of the production of an item by a manufacturer (interruption or termination of)
The ESA Alert System website provides a non-restricted area providing general information on the system and the possibility to apply for participation, and an area with access restricted to the participants in the system, with read-only access to all ESA Alerts.

Access to the restricted area is only granted to ESA staff, European National Space Agencies and European Space industry, working for ESA on request to the ESA Alert Focal Point.

About the ESA Alert Sytem Tools

The ESA Alert System Tool is a web-based tool which:
  • Provides information on the ESA Alert System
  • Stores and distributes ESA Alerts among participants
  • Archives relevant information related to ESA Alerts
The overall usage of the Alert system is described in the ESA Alert System User Manual.

The ESA Alert System Tool consists of a public area and a restricted area.

The public area provides general information and the possibility to login, provide general feedbacks and request for active participation to the EAS, i.e. access to the restricted area.

The public area includes as general information:
  • The ESA Alert procedure
  • Address of the ESA Alert Focal Point
  • A List of the members registered to the Alert system.
  • Links to other web pages
The restricted area provides the details of individual alerts:
  • The ESA Alert System User Manual
  • Alert System information and statistics
  • A Status list of alerts
  • A list of nominated technical experts
  • A list of registered participants, with detailed contact information.
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